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Custom Process

Process - Consultation


Our work together begins with a consultation session at your home or in our offices where we meet with you to explore technology, control, and entertainment options for your new or existing home or office.

This can be a very fun part of the process where you describe the lifestyle enhancements you envision, and we recommend various technology and product solutions that match your desires - and your budget.  Close collaboration at the start of the project ensures a smooth work flow process, and an end result that meets or exceeds your expectations.

Process - Design

Design & Documentation

The Design phase is where we take your wish list and create actual plans and schematics for every phase of the project. Designing intuitive home entertainment and control systems that blend into the environment involves strategically placing various components and concealing wires that might compromise the overall aesthetic design of your home. Technology doesn’t have to be invasive to be intuitive and state-of the-art.

We'll also prepare specifications, cabinet space requirements, ventilation concerns, electrical wiring and other design considerations to facilitate a smooth and well-executed project work flow.

Process - Prewire


The Pre-wire phase is arguably one of the most important parts of the process. The wiring becomes the infrastructure that supports and integrates all of the various speakers, TV's, cameras, dimmers, wall jacks, and other home technology and entertainment products installed throughout your home.

In a well-designed system, all wires run back to a carefully positioned central location, sometimes called the "A/V Closet." Here we can locate equipment and wiring that might be unsightly elsewhere in the house.

While there is a growing trend towards wireless cloud-based systems, a hard-wired solution for a majority of your home systems is always preferred for enhanced reliability, performance, efficiency, flexibility and security concerns.

Process - Installation


This is the phase where the project truly starts to take shape. If it's new construction, we're returning along with other contractors (electricians, hvac contractors, plumbers, etc). to "trim" out our pre-wiring stage.  If it’s a re-model, we co-ordinate our efforts with your schedule and any other contractors working on your project.

This is when we dig in to connect the right devices to the proper in-wall wiring connections that enable full integration for all of your entertainment and technology home systems. We are committed to the highest level of professional installation techniques and relentless attention to detail.

Process - Customer Support

Customer Support

We are all about long term client relationships and providing exceptional support for all of our products and services.

After we complete your project, we'll meet with you in your home to show you how to use your new entertainment and technology systems and we won’t leave until everyone in your home feels comfortable using everything we installed.  We are here for you before, during and after your project installation, and hope to be of service to you and your family for years to come.  We are not happy until you are happy.



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